Terms & Conditions

03/12/2025

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These Terms and Conditions explain how you may use the Synergy Flow Consult website. By accessing or using www.synergyflowconsult.com you agree to these Terms. If you do not agree, you should not use the website. Synergy Flow Consult operates through two legal entities. In Australia and New Zealand, the website is operated by Synergy Flow Consult Pty Ltd. In Singapore and all other regions, the website is operated by Synergy Flow Consult Pte Ltd. Both entities follow the rules set out below.

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1. About This Website

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This website provides general information about our services, our approach, and our company. It also allows you to contact us through an enquiry form. We do not sell services directly on the website, and you cannot enter into a consulting engagement through the website alone. Any engagement with Synergy Flow Consult is governed by our Master Services Agreement and a signed Statement of Work or other contracting document. These documents override any content on this website. The Master Services Agreement is hosted on the website in a password-protected area.

 

2. Information You Submit

 

If you send us a message through the website, this does not create a contract, obligation, agreement, partnership, or engagement. We may respond to enquiries at our discretion, and we do not guarantee a response or a specific timeframe for replies. You must ensure that any information you provide is accurate and lawful. You must not submit harmful, offensive, illegal, or infringing material.

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3. Acceptable Use of the Website

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You may use this website for lawful and personal purposes only. You must not:

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• interfere with the security or operation of the website

• attempt to access systems, data, or areas you are not authorised to use

• copy, distribute, or republish website content without written permission

• upload or transmit harmful code such as viruses or malware

• use the website in a way that harms Synergy Flow Consult or any third party

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We may suspend or restrict access if we believe these rules have been breached.

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4. Intellectual Property

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All content on this website belongs to Synergy Flow Consult or our licensors. This includes text, graphics, images, videos, frameworks, processes, diagrams, and other materials. You may view and print the content for personal use, but you must not reproduce, copy, adapt, or distribute any content without our written permission. Some images and music used on our website are licensed from providers such as iStock. These remain protected by their respective licence terms. Vendor logos shown on the website are used for reference only and remain the property of their respective owners.
 

5. No Reliance on Website Content

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The content on this website is general information only. It is not advice, guidance, a recommendation, or a professional opinion. You should not rely on any information on this website when making decisions. Synergy Flow Consult is not responsible for any loss arising from reliance on the content of this website. For all engagements, the Master Services Agreement and the relevant Statement of Work set out the correct obligations, rights, and responsibilities.

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6. No Guarantee of Discounts or Savings

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From time to time, we may describe typical cost savings, improved efficiencies, or reductions in professional service fees compared with traditional integrators. These statements are general observations only and are not guarantees. Actual savings, pricing, and financial outcomes depend on many factors and can vary between clients. Pricing and cost structures are only confirmed in a signed Statement of Work or commercial document.

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7. Links to Other Websites

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This website may include links to websites or resources operated by third parties. These links are provided for convenience only. We are not responsible for the content, accuracy, security, or operation of third-party websites. Visiting external websites is at your own discretion.

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8. Changes to the Website

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We may update, change, or remove content from the website at any time and without notice. We do not guarantee that the website will always be available, uninterrupted, or error-free.

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9. Availability and Security

 

We do not guarantee continuous access to the website. There may be interruptions, delays, or technical issues. We are not responsible for any loss caused by website availability or technical problems. You are responsible for ensuring that your device and internet connection are secure when accessing the website.

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10. Right to Refuse Service

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Synergy Flow Consult reserves the right to refuse, discontinue, or withdraw service at its discretion, including where conflicts of interest, risk concerns, or legal restrictions apply.

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11. Indemnity

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You agree to indemnify Synergy Flow Consult for any loss or damage arising from:

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• misuse of the website

• breach of these Terms

• unauthorised use of website content

• illegal or harmful activity conducted through the website

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12. Limitation of Liability

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The website is provided “as is” without warranties of any kind. We make no guarantees about accuracy, completeness, availability, functionality, or security. To the fullest extent permitted by law, Synergy Flow Consult is not liable for:

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• indirect, consequential, or incidental loss

• loss of profits, revenue, data, or opportunities

• damage arising from reliance on website information

• Nothing in these Terms limits liability where the law does not allow such limitation.

 

13. Governing Law

 

The governing law depends on where you are located when you access the website. If you are in Australia or New Zealand, these Terms are governed by the laws of New South Wales, Australia, and disputes will be handled by the courts of New South Wales. If you are in any other region, these Terms are governed by the laws of Singapore, and disputes will be handled by the courts of Singapore. Synergy Flow Consult does not submit to the jurisdiction of courts outside Australia or Singapore.

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